Privacy Policy

Last updated: March 16, 2026

1. Information We Collect

When you use Grace & Print, we may collect the following information:

• Account information: Name, email address, and password when you create an account.
• Order information: Deceased's name, service details, shipping address, and other details you provide through our intake forms.
• Photos and files: Images and documents you upload for use in memorial programs.
• Payment information: Payment details are processed securely by Stripe. We do not store your full credit card number.
• Communications: Messages you send through our contact form or order messaging system.
• Usage data: Browser type, IP address, pages visited, and other standard analytics data.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including designing and printing memorial programs.
• Communicate with you about your orders, proofs, and revisions.
• Send order confirmations, shipping notifications, and other transactional emails.
• Provide customer support and respond to inquiries.
• Improve our website, products, and services.
• Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Payment processors: Stripe processes payments on our behalf.
• Shipping carriers: FedEx and other carriers to deliver your printed products.
• Cloud services: We use secure cloud storage and hosting providers to operate our platform.
• Legal requirements: When required by law, regulation, or legal process.

4. Photos and Uploaded Content

Photos and files you upload are used solely to fulfill your order. We store uploaded content securely and do not use your photos for marketing or any purpose beyond completing your order without your explicit consent. You may request deletion of your uploaded files at any time by contacting us.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (SSL/TLS), secure cloud storage, and restricted access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and improve your experience. Essential cookies are required for the site to function. You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at support@graceandprint.com.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:

Grace & Print
Auburn, GA
support@graceandprint.com